Oriflame
Indonesia is looking for competent individuals to join with us as:
Service
Center Manager
Dept/Location:
Operation/ Bandung
Roles:
Responsible
for Services and Operation at Branch
Managing
to achieve World Class Service through proper execution of the Standard
Operating Procedures and Policy in relation to Customer Service (CS), Warehouse
activities and Distribution
Act
as Operation Services leader at the branch: Implement analytical processes
within the operation services activities
Develop
branch operation strategy according to the Vision and Goal setting of the
company
Ensuring
Consultants are experienced with highest levels of service in terms of professional
Customer Service and Logistics Operation
Managing
complain management and follow up on service level feedback from leaders and
consultants
Qualifications:
S1/
Bachelor’s Degree in Any Major
3-5
Years of Experience in Managing a Team, preferably know about Logistic
Operation and Customer Service
Have
good analytical thinking and problem skills
Ability
to handle complaints and difficult situations in a patient, calm and effective
way.
Good
Leadership and Managerial Skills
Good
Communication, Presentation Skills and Interpersonal Skills
Good
command in written and spoken in English
Computer
literate, Reporting Skills, Knowledge on Continuous Improvement Methodology
Please
submit your Applications letter and CV to :
Marina.Indrasari@oriflame.co.id
*Only
short – listed candidates will be invited via e-mail / phone for Test and
Interview